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High Touch in a High Tech World

Many people I meet have a presumption that because of my collegiate majors (physics, math and engineering) I must be the proverbial “left-brained” analyst, detached and cerebral.  They are often amazed to find that I can both inspire and be inspired in my professional life as well.  I mention this as a preface to discussing a wonderful lecture that will be posted on Pegasus Lectures’ website in the next two weeks, “High Touch in a High Tech World”, by Steven Talbot RVT, FSVU.

I have known and lectured with Steve for about 17 years and frequently observed Steve’s passion to deliver the highest quality care for his patients.  But every once in a while, something shocks you, or shakes you out of a colorless wilderness to expose “moments of truth” in life.  I use that term, “moments of truth”, because it was used so effectively in Steve’s presentation to describe “prompts” that call us to action in even the most routine environment.

In this case, I experienced such a moment in the least likely setting – while we were recording material for eCourse lectures.  Steve had flown in from Utah to record the venous portion of a vascular review eCourse.  He then presented a bonus lecture called “High Touch in a High Tech World.”  The title was certainly enigmatic, and I had not reviewed the slides for this talk.  Quite honestly, I had not given much thought what the topic would be, so I had no idea what to expect.

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